Effective Date: December 17, 2024

Arise Renewed Counseling (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal and health information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with applicable federal and Georgia state laws, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, date of birth, and emergency contact information.

• Health Information: Medical history, treatment details, session notes, and other information relevant to your care.

• Payment Information: Billing address, credit/debit card information, or insurance details.

• Website Usage Data: IP address, browser type, pages visited, and other analytics to improve our website functionality.

2. How We Use Your Information

We use your information for purposes including but not limited to:

• Providing mental health services and treatment.

• Communicating with you about appointments, treatment plans, and administrative matters.

• Processing payments and managing insurance claims.

• Complying with legal obligations and responding to lawful requests.

• Improving our website and services.

3. How We Share Your Information

We do not sell your information to third parties. We may share your information in the following circumstances:

• With Your Authorization: When you provide written consent.

• With Service Providers: To third-party vendors who assist with billing, scheduling, or technology support, provided they comply with HIPAA and confidentiality standards.

• For Legal Reasons: To comply with federal, state, or local laws, or if required by court order.

• In Emergencies: To protect your safety or the safety of others, as permitted by law.

4. Your Rights

As a client, you have the following rights:

• Access: Request access to your health records.

• Amendment: Request corrections to your records if you believe they are inaccurate.

• Restrictions: Request restrictions on how we use or disclose your information.

• Confidential Communications: Request that we contact you through specific means (e.g., only via email).

• Complaints: File a complaint if you believe your privacy rights have been violated.

To exercise these rights, please contact us using the information below

5. Data Security

We take reasonable steps to safeguard your information, including:

• Using encrypted communication channels for electronic records.

• Restricting access to authorized personnel only.

• Maintaining physical security measures for paper records.

Despite these efforts, no method of transmission over the internet or storage is completely secure. We cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies; however, some features of our website may not function properly as a result.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing any personal information.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. Please review this policy periodically to stay informed.

9. Contact Us

If you have questions about this Privacy Policy or your privacy rights, please contact us:

Arise Renewed Counseling, LLC
3953 Holcomb Bridge Rd Ste 301
Peachtree Corners, GA 30092
Phone: 470-261-1392
Email: hello@ariserenewedcounseling.com

Acknowledgment By using our services or website, you acknowledge that you have read and understand this Privacy Policy.